Sutton police has been asked to circulate the latest warnings around courier fraud
“The National Fraud Intelligence Bureau has identified an increasing number of reports submitted to Action Fraud
from the public concerning courier fraud.
Fraudsters are contacting victims by telephone and purporting to be a police officer or bank official. To substantiate
this claim, the caller might be able to confirm some easily obtainable basic details about the victim such as their full
name and address.
“They may also offer a telephone number for the victim to call to check that they are genuine; this
number is not genuine and simply redirects to the fraudster who pretends to be a different person. After some trust
has been established, the fraudster will then, for example, suggest;
– Some money has been removed from a victim’s bank account and staff at their local bank branch are
– Suspects have already been arrested but the “police” need money for evidence.
– A business such as a jewellers or currency exchange is operating fraudulently and they require assistance to
help secure evidence.
Victims are then asked to cooperate in an investigation by attending their bank and withdrawing money, withdrawing
foreign currency from an exchange or purchasing an expensive item to hand over to a courier for examination who
will also be a fraudster. Again, to reassure the victim, a safe word might be communicated to the victim so the courier
At the time of handover, unsuspecting victims are promised the money they’ve handed over or spent will be
reimbursed but in reality there is no further contact and the money is never seen again.
Your bank or the police will never:
– Phone and ask you for your PIN or full banking password.
– Ask you to withdraw money to hand over to them for safe-keeping, or send someone to your home to collect
cash, PIN, cards or cheque books if you are a victim of fraud.
Don’t assume an email or phone call is authentic
Just because someone knows your basic details (such as your name and address or even your mother’s maiden name),
it doesn’t mean they are genuine. Be mindful of who you trust – criminals may try and trick you into their confidence
by telling you that you’ve been a victim of fraud
Stay in control
If something feels wrong then it is usually right to question it. Have the confidence to refuse unusual requests for