Healthwatch Sutton issues range of advice and tips for current crisis

Roger Mills Beddington, BOROUGH NEWS, Borough-wide, Carshalton, Cheam, COMMUNITY NEWS, Hackbridge, HEADLINES, HEALTH & WELL-BEING, NEWS, Sutton, Wallington, Worcester Park 1 Comment

Healthwatch Sutton has issued a newsletter which deals with  range of issues created by the onset of the Coronavirus.

Coronavirus – Tell us more 
NHS and social care staff are doing everything they can to keep us well during this crisis, but there might be things that can be improved. You can help services understand the issues that are affecting care for you and your loved ones by telling us. It’s our job to listen to people’s experiences, sharing their views with those who can do something about it.

If you want to share your experience of COVID-19 with us, we’re here to listen. We’re collecting your views in a short survey, it only takes 5 minutes.

This survey is completely confidential and any information you provide will be used anonymously. If you require this survey in a different format, please get in touch with Pete Flavell on 07726 543440. Complete the survey. 

How to ask for help if you need it 

The fastest way to receive help is often through your local network. This could be your family, friends or neighbours. If you are unable to get the support you need, or you are not sure who to talk to, please see Sutton Council’s website for helpful resources. 

Help with advice and information
NHS and social care services have had to change the way they are working n response to COVID-19. So, if you are facing a difficult health or care decision or just don’t know how to find out about what support options are available, you can get in touch with our Information and Advice service via ALPS on 020 8254 2616 (Mon-Fri, 9am – 5pm) or online at

Citizens Advice Sutton Service Information and Update
The Citizens Advice Sutton volunteers and staff are continuing, through the Coronavirus crisis to provide free, confidential, independent, impartial information and advice. Click here for more information. 

Domestic Abuse Services 
Many people are trapped inside their home with their abuser during this isolation period. If you or anyone you know is experiencing domestic abuse, help is still available.

If you or anyone you know is experiencing domestic abuse, you are not alone. Visit for advice and contact details. If you can safely do so, call Transform on 020 8092 7569 (Mon-Fri, 9am – 5pm) or email

If you are in immediate danger and need support, call 999 and press 55 if you are unable to talk. 

Sutton Uplift 
Sutton Uplift remains open – they can offer assessment and treatment options via telephone or skype. For more information, please see their website. 
Sutton Mental Health Foundation – Coronavirus service
Sutton Mental Health Foundation offer telephone support to anyone in the London Borough of Sutton who needs help with a Mental Health Condition. You can call them on 020 8770 0172 (Mon-Fri, 9am – 5pm). 
Letters to loved ones – helping people stay connected
To help families, friends and carers keep in touch, Epsom and St Helier Hospitals have set up a ‘Letters for loved ones’ initiative.

More information can be found on their website.
For questions or help contact the Patient Experience and Partnership Team on 020 8296 4325 (9am – 5pm, Monday to Friday).

Comments 1

  1. Needs a link to a keep fit at home website for older people not going out. Too easy to migrate from bed to chair to bed at the moment

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